Stéphanie and Pierre Nicol

We both routinely deal with different professionals. Over the years, we have developed a good sense of what constitutes good and – less frequently –  excellent service. With that in mind, saying that Shirley is excellent is simply … an understatement.  She is beyond excellent.  In our (admittedly demanding) view, Shirley is … stellar!

Shirley not only knows her market extremely well, promptly returns messages and always fulfills her promises.  She also truly listens to you so that she understands your needs.  She has the right level of self-confidence and soft skills to provide you with sound advice, make you feel that you are in good hands, and “tells it as it is” so that your expectations are at the right level.   Shirley also negotiates in a very effective manner.

But all that is simply the beginning of the “Shirley experience”.  Rarely have we seen someone going the extra mile in such a consistent manner to ensure you get the best possible service.  This applies before, during and even after the transaction.

Among many other things, Shirley took care of finding and managing service providers to take care of a few things that needed to be fixed prior to having the house on the market.  She even provided furniture from her own house to stage our property so that it showed at its best.

The impeccable quality of Shirley’s service and her negotiation skills largely contributed to the sale of our house and this, at a fair price and in a short period of time.

Soon after the sale, we moved 500 km away, but still had the house in Ottawa for a few more months before the new owners took possession.  Without even us asking, Shirley volunteered to “keep an eye” on our property while we were away.  Throughout the process, Shirley’s dedication was such that it made us feel as if she was selling her own house!

In short: we were delighted with the “Shirley experience”.  We highly recommend her!

 

Stéphanie and Pierre Nicol
8 Leatherwood Crescent – Stonebridge

Jason Rose and Genevieve de Tillieux-Rousseau

We bought our new home and sold our current house with Shirley. Her honesty, responsiveness and dedication proved her to be the most talented real estate agent we have ever worked with.  Her attention to detail and knowledge of the industry made all the difference. She provided improvement recommendations,  organised trades and staged the house for market, resulting in multiple offers and a quick sale beyond asking price. We felt throughout this buying/selling process that Shirley wanted the best for us and we highly recommend her.

 

Jason Rose & Genevieve de Tillieux-Rousseau

949 Rossburn Crescent, Stonebridge

 

Tao Sun

I am taking this opportunity to offer my reference for Realtor Shirley Brophy. I had been trying to sell my executive home in Stonebridge for a long time, but without success. My business caused me to move to another City, and so I reluctantly left my property vacant for a few months. I was concerned about that because there was no one at the property to take care of it, and it needed some attention for sure. I heard Shirley Brophy had sold a similar model to mine just a few doors down, and I was delighted to hear of the price she managed to sell it for.

I hired Shirley to get my home sold too, and after a few weeks of her hard work in getting it ready for market, she sold it for full price, which of course, is what every seller wants.  I might add, I never actually met Shirley until the house was sold. We communicated by text and phone, and given the amount of repairs and maintenance that needed to be done before the sale, I needed to put my complete trust in Shirley and good communication was key. She didn’t let me down.

I highly recommend Shirley Brophy to anyone requiring her services, and I wouldn’t hesitate to hire her again should the need arise.

 

Tao Sun
72 Golflinks Drive, Stonebridge

Robert and Anne Gillett

Shirley Brophy is a real estate agent serving the area of Stone Bridge where we live and came highly recommended to us. Our house was at the high end of the market so we knew that we needed an agent that knew this market well, was experienced and who put her customers’ needs first. Shirley fulfilled all of these requirements. She was caring and respectful while at the same time, very forthcoming about what needed to be done before the house went on the market as well as what potential buyers were saying following the first set of open houses.

She communicated with us after every showing and as well, gave us the feedback that she received from both agents and others. As a result of her recommendations for change as well as the guidance from the professionals she utilized, the sale of the house moved along smoothly to conclusion. She also made us aware of areas where savings could be accrued if we followed her advice. She was tenacious in her follow-up with potential buyers and worked miracles to bring the deals together. If one is looking for an outstanding agent, look no further than Shirley Brophy.

 

Robert and Anne Gillett

113 Riverstone Drive, Stonebridge

Bonnie West

Shirley Brophy accepted my request to find a house that met my criterion. Her knowledge of the housing market in my requested area of Ottawa (Stonebridge) made the search possible to complete in one visit. I was moving from Toronto and all follow-up questions and information were provided enthusiastically and in good time. I really apprecaited her interest and assistance in making my move to Ottawa run smoothly.

 

Bonnie West

Neil Mulligan

Realtor Shirley Brophy came highly recommended by a neighbour of mine who had used her service to sell his property the previous year. My brother and I were in charge of selling my mother’s home which is located in a unique pocket of our neighbourhood.

The property itself is unique as well as it is a custom built, all brick, 3000 square foot bungalow on a double sized lot. The concern we had was that it was the most expensive property in the entire neighbourhood, and the price we wanted for it, and for which it certainly deserved, was going to be difficult to achieve.

When we sat down with Shirley to discuss the sale of the property, she was quick to understand its value, and assured us with great confidence that “If anyone can sell this house, I can.”. She did not let us down. Shirley delivered on every promise she made, ie she held open houses every three weeks, she communicated on a regular basis, and promptly provided us with feedback from every viewing that took place.

Shirley continued to follow up with the actual buyer until it was sold, and it all worked out just the way we had hoped.

I would highly recommend Shirley Brophy to anyone with the need for a good Realtor, and I wouldn’t hesitate to use her services again in the future.

 

Neil Mulligan

Brigette and Jen

My partner and I enlisted the help of Shirley Brophy to sell our Stonebridge house after seeing dwindling interest in our property and waning support from our original realtor. From the very first meeting our impression of Shirley was that she was the breath of fresh air we needed during a very stressful time. Shirley did an evaluation of our house and made some simple suggestions to help buyers see it in a new light. After adopting her ideas the interest in our house skyrocketed.

Shirley is an excellent communicator and has incredible attention to detail. We had made the decision to move out of province before our house sold which brought on a lot of logistical anxiety over how the house would be maintained for showings, how we would be able to connect with our realtor and how negotiating deals would take place.

We are happy to report that not only did it seem like Shirley was never far away, her attention to our house and situation made us feel like we were her absolute priority. If you are fishing for a buyer, you’ll not go wrong with a shark like Shirley.

 

Brigette and Jen

Brian Di Fiore

This was my first home sale and to be honest wouldn’t have been able to get through it without the knowledge and help received from you Shirley. I was in a bind and needed the house to be sold as soon as possible. Upon first meeting you, the confidence and experience was eminent. I was sceptical with going the agent route to sell my home, but after my experience with you, I would recommend any home buyer or seller to use an agent, and especially you Shirley.

My home was listed for only 30 days before I received a great offer and my home was sold with everything I had anticipated and asked for.

I am grateful that I was able to have Shirley as an agent as she was able to sell my home without using the conventional methods of an open house. The video and pictures Shirley provided made me feel like my home was in a TV show like love it or list it or MTV cribs. The communication of all aspects regarding the progress of the sale was more than what I was expecting and Shirley’s ability to keep me informed made a stressful venture feel not as stressful. I can’t thank Shirley enough for all her hard work and with pleasure I will be recommending her to everyone I come across looking for a realtor.

 

Brian Di Fiore
178 Burnett’s Grove Circle

Denis St. Pierre

I would like on behalf of my wife Johanne and I to take the time to thank Shirley for the brilliant work she did to sell our house. Her dedication and professionalism is second to none. She always took the time to provide us with the finest expertise, accurate market information, and experience which contributed to the quick sale of our property.

Johanne and I had to move frequently due to my career in the Canadian Armed Forces, almost every 3 years for the last 3 decades. Although we had very positive relocation across Canada with many real estate agencies, this last experience was unsurpassed and unmatched. There is no doubt that Shirley is the finest Agent in Canada. Her loyalty, comprehension of our needs and commitment toward us were extremely appreciated; she had to work exceptionally hard to sell our property, and the end result can speak for itself. We got 99% of our asking price.

Again Shirley, thank you for the tremendous efforts and perseverance. You did it!

 

Denis St. Pierre
9 Bracewood Way, Stonebridge

Peggy Scott

Shirley, John and I want to thank you for everything you did. Without you, this house would still be sitting here until next spring.

I admire your focus, your tenacity, your follow-up on every lead and most importantly your understanding of the market. I have also appreciated your constant feedback and keeping us in the loop at every phase. With many thanks and best wishes.

 

Peggy Scott
30 Oakbriar Crescent, Stonebridge

Dores Cencic

The service and personal attention I received from Shirley Brophy during the sale of my Stonebridge home was exceptional. She was approachable, patient, hard-working and determined to get the job done. Questions were always answered promptly, and I was fully informed every step of the way.

Her ability to follow-up with agents after viewings and potential buyers after open houses, and then provide pertinent feedback was outstanding. Regardless of whether you are buying or sellig, I would most definitely recommend the professional service of Shirley Brophy!

 

Dores Cencic

Glenn Kavanagh

This letter is sent to you in appreciation for the successful sale of my home.

Although it was a tough market, your ability to stage and market the house contributed immensely to the final sale. You were always professional, considerate of the circumstances and dedicated to finding the right buyer.

Thank you for your hard work, and I wish you all the success in the future.

 

Glenn Kavanagh

Vicki & Phil Comeau

Thank you so much for all the work you put into selling our home. We very much appreciated the time and effort you put in. Your positive can-do attitude helped so much and your gentle persistence won the day. With your help our house looked wonderful.

We appreciated the way that you always answered calls and emails quickly and always had a solution to problems that came up. We wouldn’t hesitate to use your services again.

 

Vicki and Phil Comeau

Tim Walbank

While going through an open house I met Shirley. She made me feel comfortable and we discussed what I was looking for in my house and property. She showed me what at that time I was looking for.
My 1st real estate agent could not understand what I was looking for and kept showing houses that were what he liked.

My requirements changed shortly after we started looking at some houses. Shirley picked up on that and was right on board with me. She found the perfect house within weeks of the change. I would highly recommend Shirley, she listens and really cared about my happiness for the years to come in my new home.

 

Tim Walbank